Crowne Plaza
Terms & Conditions of usage
 

Terms and Conditions for Privilege Club

 
 
 

Acceptance

Use of the membership card constitutes acceptance of the terms and conditions listed herein.

TERMS OF THE Membership Card

  • The membership card is the property of the issuing agent and must be returned upon request
  • valid until the expiry date featured on the membership card, which shall be one year after initial purchase date
  • has no cash value and is non transferable.

Privilege Club Membership Benefit Conditions

  • All benefits are subject to availability.
  • Benefits of the card are valid seven days a week, unless otherwise specified, excluding black out dates.
  • Card may not be used in conjunction with any other discount or promotional offer.

TERMS FOR USAGE OF VOUCHERS

  • Vouchers are valid seven (7) days a week, unless otherwise specified, up to the expiration date printed on said vouchers
  • Validity of the vouchers will not be extended beyond the given date.
  • Vouchers may not be used in conjunction with any other discount or promotional offer; and have no cash value.
  • Vouchers cannot be used on Public holidays such as Kuwait National Day, Independence Day, etc.
  • Vouchers cannot be used with the Privilege Club card.
  • Kindly note only one voucher is to be used per visit.

MODIFICATION (RESTAURANT & BENEFIT CHANGES)

Participating restaurants may cease to honor benefits without prior notice. Benefits may also be subject to change without prior notice.

Wherever possible, Members will be kept updated on all such modifications. Members can also verify restaurant participation & benefits by calling Customer Services.

The Membership Programme Marketing Agent declines any responsibility for any such modification.

LOST / STOLEN MEMBERSHIP MATERIALS

Any lost or stolen certificates will not be replaced.

Lost or stolen membership cards must be reported to Customer Service at Privilege Club and a processing fee of KWD 10.000 will be charged for each replacement membership card, which will be issued with the same expiration date as the previously issued card.

LIMITATION OF LIABILITY

In no event shall the owners, operators, franchisors or licensors of any hotel that may accept the benefits of membership herein, or any of their affiliated or subsidiary companies, or their directors, agents, managers, or employees, or the proprietor or the marketing agent of the Membership Program (hereinafter collectively "Protected Parties") be liable for any indirect, special or consequential damages; and without limiting the generality thereof, including any loss, cost or damage to, or suffered by, the Member or others, arising from defects, negligence, delays, failure of performance or non-performance, including all claims, demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or of any relationship, liability for acts, omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by Members or others, resulting from the action, or inaction of the hotel or its agents or employees in connection with the Benefits provided to Member herein. In the event of a breach of any the provisions hereof by any Protected Party, the extent of any liability of any such Protected Party shall be limited to the amounts paid by Member as a subscription for membership in the marketing program.